WCAG Services
Practical guidance and accessible media solutions to help you meet WCAG requirements with confidence.
VoiceBox's fully managed web accessibility services
At VoiceBox, we help organisations understand and meet the Web Content Accessibility Guidelines (WCAG), from Level A through to AAA, in a clear, practical, and people-focused way.
We start by reviewing your content, platforms and media to identify which WCAG level is appropriate for your goals, audience and legal requirements. From there, we assess whether accessibility solutions such as subtitles, captions, audio description, alternative formats, accessible documents, or accessible multimedia workflows are needed to bring your content into alignment.
Our team provides WCAG testing, accessibility audits and expert recommendations, helping you move beyond box-ticking compliance towards genuinely inclusive experiences that work for real users.
Contact us today for a free quote or consultation.
- 98% customer satisfaction
- Support across 220+ language pairs
- End-to-end project management
- Flexible turnaround options
- Trusted by brands across industries
- Full accessibility support
Contact us today for a free quote or accessibility consultation.
Our WCAG accessibility services
We support organisations across sectors and content types, with one clear aim: helping you meet WCAG requirements while creating digital and media experiences that work for real people.
- Websites and digital platforms
WCAG reviews and recommendations to improve accessibility across layouts, navigation, media and interactions. - Video and multimedia content
Guidance and delivery of captions, subtitles, audio description and accessible alternatives to meet WCAG success criteria. - eLearning and training materials
Accessibility support for learning platforms, videos and resources, helping make education inclusive for all users. - Live and virtual events
WCAG-aligned accessibility solutions including live captions, accessible video and alternative content formats. - Public sector and regulated content
Support for organisations with specific legal and accessibility obligations, including WCAG 2.1 and 2.2 alignment.
How our process works
We keep WCAG support clear, practical and fully managed.
Here’s how we’ll support your project:
- Discovery and review — we assess your content, platforms and goals to understand which WCAG level (A, AA or AAA) is appropriate.
- Testing and auditing — accessibility testing and WCAG audits to identify gaps, risks and priority improvements.
- Clear recommendations — practical guidance on what’s needed — from captions and audio description to alternative formats and content adjustments.
- Delivery and support — we implement or support the delivery of accessibility solutions and help you plan next steps.
All work is managed by our in-house team, ensuring consistent quality and dependable delivery!
WCAG support across content and platforms
Whether you’re working on a single video or managing accessibility across a full website or content library, we provide scalable WCAG support that fits your needs.
From audits and testing to ongoing accessibility workflows, we help you make steady, meaningful progress towards compliance and inclusion.
Accessibility built in
Accessibility is never treated as an afterthought at VoiceBox.
Our WCAG services connect seamlessly with our wider accessibility solutions, including captions, subtitles, audio description, sign language and alternative formats — helping you meet WCAG requirements while creating inclusive experiences for all users.
Website translation and localisation support
Accessibility and language often go hand in hand.
Through our wider group expertise, we can also support website translation and localisation, helping you deliver accessible, WCAG-aligned content to audiences in multiple languages.
Whether you’re expanding internationally or supporting multilingual users, we’ll help make sure your accessible content works just as well in every language.
They have always been helpful and friendly, no matter what deadlines we threw at them!
Making your digital content accessible across every channel
- Websites and digital platforms, including navigation, structure and interactive content
- Video and multimedia content, with captions, subtitles and audio description
- PDFs and documents, ensuring readable structure, tagging and alternative formats
What is WCAG?
WCAG stands for Web Content Accessibility Guidelines.
They’re an international set of standards designed to make digital content more accessible to everyone, including blind and partially sighted people, deaf and hard of hearing users, and people who use assistive technologies.
Which WCAG level do we need to meet?
That depends on your organisation, sector and audience. Most organisations aim for WCAG Level AA, as this is commonly referenced in legislation and best practice.
Does WCAG only apply to websites?
No, WCAG applies to all digital content. That includes websites, videos, PDFs, documents, eLearning materials, apps and digital platforms.
Can you audit our content for WCAG compliance?
We offer WCAG testing and accessibility audits to identify gaps, risks and priority actions. You’ll receive clear findings and practical recommendations.
How do captions and audio description support WCAG?
Captions, subtitles and audio description help meet key WCAG success criteria around perceivable content.
Do you support WCAG for PDFs and documents?
We help make PDFs and documents accessible by reviewing structure, readability and alternative formats, ensuring they work properly with screen readers and other assistive technologies.
Do you offer alternative formats, like braille and Easy Read?
How do we get started?
Start with a conversation.
We offer a free consultation to understand your content, channels and goals, and recommend the right next steps for WCAG support.
VoiceBox: Your WCAG accessibility partner
Here are three reasons organisations trust VoiceBox for WCAG support:
- Practical and experienced: With a specialist accessibility team and hands-on experience across digital platforms, video, documents and events, we tailor WCAG support to your content, audience and obligations.
- Collaborative: We work closely with you at every stage, offering clear guidance, honest recommendations and free accessibility consultations to help you make confident decisions.
- Flexible: Founded in 2014, we understand how content evolves. Whether you’re updating existing assets, working to tight deadlines or balancing budgets, we adapt our approach to fit your priorities while keeping accessibility front and centre.
