Arts & Culture
Your accessibility partner for all arts and culture events, experiences, and everything in between.
Make all your arts and cultural experiences accessible and engaging
Whether it’s for theatres, musicals, film festivals, cinema, music, dance, museums, art, literature, heritage sites or cultural festivals, we are here to help your experiences be more accessible and reach wider audiences.
You may be at the start of your accessibility journey for your event or experience and feel overwhelmed with the options, or you may be looking for a provider to take care of compliance so you can relax and work on other arts & culture priorities. Either way, we can be your accessibility partner, working alongside you and your team to help you support your audience.
There are plenty of benefits to making your events and experiences more inclusive:
- Reputational benefits
- Improve engagement
- Better audience understanding and comprehension
- Open yourself up to the Purple Pound (income of disabled households in the UK), which is £274 billion
- Potential for loyalty benefits by looking after an audience
From our experience, we appreciate that budgets can be small and, as organisers, producers or coordinators, you’re trying to make the most with what you have. So, we can always advise on what is best for your specific situation.
Our services
- Live captions
- Subtitles (open captions and closed captions)
- British Sign Language (BSL) interpreting
- Live audio description
- Audio description voiceovers and script writing
- Accessible documents (easy read, large print and braille)
- Interpreting for events
- Translation of event materials
- Guidance on accessible signage & displays
- Multimedia accessibility consultation
- Production support
- Dedicated account management
- Compliance guidance and support
- General accessibility and inclusivity support for venues, spaces and exhibitions
Our complete range of media and accessibility services enable more people to enjoy and engage with your event or experience so they keep coming back.
You are in safe hands with VoiceBox, even more so given that we have ISOs for quality management, information security and translation services.
Ready to get started? Contact us today and find out why we are rated highly on Trustpilot.
“Since working with VoiceBox we have become even more dedicated to making sure as many of our film shows are as accessible as possible. I would have no hesitation in turning to VoiceBox with our needs again in the future and recommending them to others.”
What does our process look like?
Every chat about arts & culture always starts with you. What are your needs for your specific event or experience? Which audience(s) do you want to target? How can you best support that specific audience(s)?
We can also talk through challenges, such as making reasonable adjustments for the Equality Act 2010, funding requirements, and even WCAG standards for public body entities.
Once we have that worked out, we enlist the help of our specialist linguists and brief them on what deliverables they need to provide. During the process, we regularly check in with linguists, so we meet your deadline and provide expert human quality assurance (QA) after the assets are delivered to us.
Our support continues until the last person leaves your event or experience. As part of our promise, if you have an event, you can contact us with any questions in a dedicated WhatsApp group and our team will answer them for you.
Our dedicated account management team works as an extension of your event organisation or coordination, production and audio visual team. We can also be available on-site to effortlessly bring accessibility to you.
In our opinion, we believe our working relationships with clients is what keeps them coming back time after time. Good people working with good people to help good people.
Arts and cultural experiences accessibility that works for you
We know that you are balancing limited budgets and resources, so we can produce a tailored accessibility plan that works for you.
We’re able to support you on which types of media accessibility may be best when you have a tight budget and, more importantly, based on your audience’s needs.
We also appreciate that some events and experiences may be supported with funding or grants to help wider their audience, so we’re well-placed to offer advice on where your budget can make the most impact.
Whether it’s for a one-off event, for your whole event calendar or multiple experiences, you can rely on VoiceBox at any time.
Can you give me some examples of how media accessibility works for arts and culture?
For arts and culture events and experiences, media accessibility may include BSL interpretation, live audio description, AI and human subtitling and voiceovers for film and cinema, accessible documents and more.
Whether it’s for theatres and musicals, film and cinema, music, dance, museums, art, literature, heritage sites or cultural festivals, we are here to help your experiences be more accessible and reach a wider range of audiences.
What are the accessibility requirements for arts and culture?
The accessibility requirements for arts and culture mainly revolve around the Equality Act 2010 and making “reasonable adjustments” so that disabled people are not placed at a substantial disadvantage.
Now, “reasonable” does depend on the circumstances. Factors such as organisation size, resources and budget available, effectiveness of the adjustment and the nature of the event or service all come into play.
Do you provide media accessibility for the arts?
Yes, VoiceBox provides media accessibility services for the arts. This may include live captioning for events, subtitles, live audio description, BSL interpreting, accessible documents and more.
Are you able to provide support all year round?
Yes, we can provide support all year round to your whole event or experience calendar. Additionally, we can also support one-off events or experiences.
Can you support events?
Yes, VoiceBox can support plenty of events every month. These events can range from cultural festivals to heritage sites. We can help you find the right solution to make your event more accessible and engaging.
Does VoiceBox provide equipment hire for interpreting?
Yes, VoiceBox can provide equipment hire for interpreting. This includes the sound control console, headsets, a technician for setting up and a sound booth if required.
Do you provide post-event support?
Yes, we provide post-event support. We can provide transcripts of live captions, for example, after the event has concluded, and help with any post-event content.
Looking forward, we can support you with any other upcoming events, annual occurrences or your full calendar.
Can VoiceBox also support experiences like museums and heritage sites?
Yes, VoiceBox can support experiences like museums and heritage sites. For example, depending on your needs, we may provide subtitles for videos, audio description for blind and hard of hearing attendees, or we may provide accessible documents.
Can you work with musicals and theatres?
Yes, we can work with musicals and theatres to help them to be more accessible and reach a wider audience.
Do you work on festivals?
Yes, we also work on festivals. This includes anything from music festivals, food and drink festivals, film festivals, cultural festivals and more.
Do you provide media accessibility guidance to venues too?
We do provide media accessibility guidance to venues too! We can provide guidance on making destinations accessible, with things such as design and signage.
Can you support multiple events?
Yes, we can support multiple events at one time and across a calendar year. Our team is on hand to provide you with the dedicated support you need – whatever time of year – to make it happen.
Do you provide on-site and remote support?
Yes, we provide on-site and remote support for events. If requested, we can send one of our project managers to help oversee the project and advise in-person.
Alternatively, we also provide the same dedicated support remotely. It just depends on your preference.
How to make documents more accessible?
You can make documents more accessible by choosing easy read, large print or braille options for the documents so they can be understood and engaged with by a larger audience.
What would be in a media accessibility checklist for arts and culture experiences?
In a media accessibility checklist for arts and culture experiences, we would recommend live captions for any live events, subtitles on videos, live audio description to be available via headsets, and consider BSL interpretation and accessible documents too.
Why should I choose you for arts and culture experiences?
VoiceBox has plenty of experience working on arts and culture experiences since we were founded in 2014. Our ISO certifications mean that we are reliable for quality, translation services and information management and our in-house vendor management (which is rare in this industry) helps us select the best talent for your project.
Is VoiceBox ISO certified?
Yes, by being part of the Wolfestone Group, VoiceBox has three ISO certifications. VoiceBox boasts an upgraded ISO 27001:2022, the latest revised international standard involving global information security management systems. We also have the ISO 9001 certification for quality management and renewed ISO 17100:2015, which outlines how we take care of translation services.
Get in touch
Let's have a chat! We offer free consultations, honest advice and demos so you can explore what's possible before making a decision.