Cookie Policy
What are Cookies?
Cookies are small text files that are placed on your computer, smartphone or other device when you visit a website. They help websites work properly and can also be used to remember your preferences, understand how visitors use a website and improve the overall user experience.
Some cookies are necessary for a website to function, while others may be used for purposes such as analytics, personalisation or advertising. Where required, we will ask for your consent before placing non-essential cookies on your device.
Strictly necessary Cookies
These cookies are essential in order to move around the website and to use its features, such as accessing secured parts of the VoiceBox website.
Functional Cookies
These cookies allow our website to remember the choices you make and to provide more personalised features. These cookies can also be used to remember changes you have made on other websites, such as text size and font, and apply it to our website. Functional cookies are used when visitors access interactive elements of our website, such as leaving comments on blogs or using our live chat service. These cookies can only track information anonymously. They cannot track your browsing activity from other websites.
These cookies track your online activity across websites to help advertisers deliver more relevant advertising or to limit how many times you see an ad. They also allow us to analyze business visitor traffic and perform business lead generation. These cookies are non-essential and will only deploy if you explicitly toggle 'Marketing' consent to on.
How we use Cookies
We use Cookiebot to manage Cookies and your consent preferences on the VoiceBox website.
When you first visit our website, a cookie consent banner will appear, allowing you to choose which types of cookies you are happy for us to use.
After you’ve made your choice, a cookie settings icon will remain available on the website. You can use this at any time to review or change your cookie preferences, including withdrawing consent for non-essential cookies.
We use Google Tag Manager to manage the tags used on our website. This includes a Google tag, which supports Google services we use, including Google Analytics and Google Ads. These tools help us understand how visitors interact with our website and, where you have given the appropriate consent, measure and improve our advertising.
We also use Microsoft Clarity to help us understand how visitors interact with our website and identify opportunities to improve the user experience.
We use Leadfeeder, a website visitor identification service provided through Pipedrive's Web Visitors feature, to better understand how businesses interact with our website. This service collects information such as pages visited, visit duration, referral sources, and IP address information. Leadfeeder uses this information to identify the organisations that may have visited our website and to provide analytics and sales insights. We use this information for lead generation, website improvement, and business development purposes.
Your choices made through Cookiebot determine whether relevant non-essential technologies can be used.
| Cookie Name | Provider/Source | Purpose | Expiration |
| CookieConsent | CookieBot (First-Party) | Strictly Necessary (Saves user privacy choices) | 1 year |
| _ga | Google Analytics (Third-Party) | Analytics/Performance (Tracks visitor sessions) | 2 years |
| _ga_PKDS37JVQQ | Google Analytics (Third-Party) | Analytics / Performance (Maintains unique session state) | 2 years |
| _gcl_au | Google AdSense (Third-Party) | Marketing Advertising (tracks ad conversions) | 3 months |
| _clck | Microsoft Clarity (Third-Party) | Analytics / Performance (Stores unique browser ID for heatmaps) | 1 year |
| _clsk | Microsoft Clarity (Third-Party) | Analytics / Perfomance (Groups page views into a single session recording) | 24 hours |
How do I change my Cookie settings in my browser?
In most cases, you can instruct your browser to stop accepting cookies from a website, or even from all websites you visit. You can usually find these settings in the Options or Preferences menu of your browser.
To get more information about cookies, including how to see which cookies have been activated and how to manage or delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across any and all websites you visit, head to http://tools.google.com/dlpage/gaoptout.